• Building an Exceptional Volunteer Program
• Tuesday, May 4 — 9 a.m. to 4 p.m.
  Northwestern Michigan College, University Center, room 5
  Amanda Hilt, United Way Volunteer Coordinator
  Pam Evans, NorthSky Volunteer Consultant
  Fee: $40, includes continental breakfast & lunch
• Exceptional volunteer programs are easy to spot. Those are the programs with enthusiastic volunteers who stay around for a long time and perform a vast array of tasks throughout the organization. We will spend the day reviewing the best practices of exceptional volunteer programs, including how they recruit, manage, develop, and retain their volunteers. We will also review the role technology and systems play in volunteer management and how to work with the “non traditional” volunteer. This session will be interactive with plenty of time to discuss and use new tools and techniques. Entry to advancedlevel practitioner.

Coming from the east on M 72:Turn left at the Acme Stoplight onto US 31. At the 7th light, just past the NMC main campus, turn left onto Garfield Avenue. At the 6th light turn right onto South Airport Road. At the 3rd light turn right onto Cass Road. The NMC University Center sign is on the right, about 1/2 mile from the light.

Coming from the south on M-37/US 31: Head north on M-37/US 31 into Traverse City to the large intersection at South Airport Road (near the Grand Traverse Mall). Turn right onto South Airport Road. At the 3rd light turn left onto Cass Road. The NMC University Center sign is on the right, about 1/2 mile from the light.

Coming from the north on Grandview Parkway: Turn left on Cass Street. Continue on Cass through 4 lights and around large curve. The University Center sign is on the left.

A map (516kb) in Adobe Acrobat format is available for viewing.

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